5 steps to Handling conflict in Relationships
Resolving conflict must be handled as a challenge, not something which should be avoided.
1. You can ignore it or avoid it, pass the buck on to somebody else, or deal with it meaningfully.
If you ignore it or avoid it, it won’t go away. Don’t abrogate your responsibility by passing the problem on to somebody else. Sort out your own problems!
2. Before blaming the other party, are you at fault?
If so, identify your faults and admit them.
3. Listening is a better skill than arguing.
You have two ears and one tongue!
4. Time is a healer, you don’t have to have immediate solutions.
Take time to cool off and think about the conflict and its solutions
5. The answer lies in identifying the interests of each party, not their positions.
You can compromise on interests and accept each other’s positions. Interests are what drive people’s motives, and aspirations.
Practical pointers when conducting a Disciplinary Hearing
Disciplinary Hearing preparation – 5 common mistakes
5 Common Mistakes made by employers at the CCMA
5 common mistakes made by employers in the workplace
5 Steps to building workplace Relationships
5 steps to Handling conflict in Relationships
The 5 pillars of self image making